Customer service
We are always happy to help
If you have any questions about the webshop, an order or how to return items, you are always very welcome to contact us.
Monday-Thursday 10.00-17.00*
Friday 10.00-16.00
Telephone: 027 249 200
Mail: asiakaspalvelu@masai.fi
We speak English
Changed opening hours during public holidays:
Thursday, 17 April – Closed
Friday, 18 April – Closed
Monday, 28 April – Closed
Thursday, 29 May – Closed
Thursday, 5 June – Open until 11:00 PM
Monday, 9 June – Closed
Wednesday, 24 December – Closed
Thursday, 25 December – Closed
Friday, 26 December – Closed
Thursday, 1 January 2026 – Closed